Toec clients are not updating

antikodas

Hi, sry, I have problem,
2025-10-08 10:11:48,932 ERROR [4] ApiRequest - Could Not Complete Raw API Request. The Response was empty.Policy/GetClientMsi/
2025-10-08 10:16:49,161 INFO [4] ServiceUpdate - Client Update Required

Where I get more information and more logs?
Thank You very much

theopenem_admin

I'm guessing you updated Theopenem, did you prepare toec updates after the update?

antikodas

Thank You very much.
I have another problem as well, I see that system is not registering logins in real time, I have policy that triggers on login, and this is login tracke as well, it triggers, but into the openem backend the information about this is goming only after someone else will login into system, then the first login will be reported. Why such beheavior?