Client computer won't do force checkin

Support
Log in to reply
  • J

    Testing out Theopenem and when I try to do a forced check, I get a message of Could not run checkin. Below is what I check from the client service logs.

    2024-07-09 10:09:13,494 INFO [7] Host - Starting Toec Service
    2024-07-09 10:09:13,557 INFO [4] ServiceInitialize - Toec Version: 1.5.6.0
    2024-07-09 10:09:18,813 INFO [4] ServiceInitialize - Verifying Installation ID
    2024-07-09 10:09:18,813 INFO [4] ServiceInitialize - Provision Status: 4
    2024-07-09 10:09:18,828 INFO [4] ServiceInitialize - Installation ID: 9ab2e826-d97d-4fb2-ae6d-7dd57bc9e5f3
    2024-07-09 10:09:18,828 INFO [4] ServiceInitialize - Verification Complete
    2024-07-09 10:09:19,063 INFO [4] ServiceInitialize - Threshold Window Enabled. Delaying For 69 Seconds.
    2024-07-09 10:09:36,219 ERROR [4] ApiRequest - The Request Was Unauthorized ProvisionedComm/Provision/ConfirmProvisionRequest/
    2024-07-09 10:10:28,065 INFO [4] ServiceProvision - Verifying Client Provision Status
    2024-07-09 10:10:28,081 INFO [4] ServiceProvision - Verification Complete
    2024-07-09 10:10:28,284 ERROR [4] ApiRequest - The Request Was Unauthorized ProvisionedComm/Provision/ConfirmProvisionRequest/
    2024-07-09 10:10:58,357 ERROR [4] ApiRequest - The Request Was Unauthorized ProvisionedComm/Provision/ConfirmProvisionRequest/

    0