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    Posts made by jabeavers

    • RE: ClientImaging web service not functioning

      @theopenem_admin originally, it hung on configuring (or installing) IIS components, but I followed the guide and already had IIS installed, so that was strange to me that it tried to install it again. I uninstalled IIS and ran the installer again, but it said it was installed and I ran a repair instead of the full install.

      Want me to uninstall and reinstall? The biggest problem is that it keeps telling me the machine needs a reboot even after multiple reboots, and we can't reboot it during school hours. I had to go into the registry and remove the things that the pending reboot checks for it to install.

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      I tried using the generated iso and it just switched to the network boot instead. Is that what it's supposed to do?

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      I just generated an iso and tried to mount it and Windows said the image is corrupted.

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      @theopenem_admin no, but I will do so now.

      Thanks

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      @theopenem_admin the kernel dropdown is populated. At first, when I tried downloading new kernels it failed, but when I set the correct com unique ID it worked and I can see the kernel it downloaded in the correct directory.

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      Application.log

      Here's the application log. It says something about the boot menu....

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      @theopenem_admin Okay. I will when I am able.

      Thank you.

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      @theopenem_admin I'm not on campus right now, so I can't supply a screenshot.

      Could it be a blocked port in a firewall? I remember a testing url in your documentation for testing that would return "60". Should I try that url from the computer I'm trying to network boot?

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      @theopenem_admin I don't know what url to try, as the message does not say. Can you supply the url to try for testing?

      Thanks.

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      What would I expect?

      I would expect someone who writes software to try and get as much information about something that is going wrong with their software so as to be able to fix it. I wanted to let you know about all of the problems I had with this to help you fix the bugs so your product could be better. I love clonedeploy and wanted to love this and help it be better, but you seem more interested in selling me support than making your product better.

      So, if you decide to help or not, that doesn't bother me in the slightest. I'll go look elsewhere for something that meets my needs. I love the opensource community and want to help it grow, but not with people who aren't interested in building the community.

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      @theopenem_admin Wow........

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      Is the booted linux trying to connect to the database on port 3306 and that's why it's having problems, or is there a service that it can't reach that needs to be turned on or allowed in the firewall? What is the test that it tells me to run?

      Saying it needs to be on a dedicated pc is not an acceptable answer. Tell me how to get past this obstacle on this pc.

      posted in Support
      J
      jabeavers
    • RE: ClientImaging web service not functioning

      CloneDeploy worked on a similar setup without issue.

      posted in Support
      J
      jabeavers
    • ClientImaging web service not functioning

      There are several problems with this install, but the major one I need help with is that the pxe boot image returns the above error. It says it cannot contact theopenem server, then says the clientimaging web service is not functioning, try typing test in a web browser (error text from memory, something similar to the above). I can't find anything in the log files about that error and I can't find anything in the documentation about testing it. I saw something about testing the api's and it should display "60" in the browser, and those all passed.

      Installed on Server 2016, I had to run the database on port 13306 as mysql was already installed and we do not have the root password and don't want to change it in case the other software needs it.

      Other problems: There was no config file for pxelinux (pxelinux.cfg/default) and the ui didn't seem to create the boot files correctly. I had to create the file manually and was able to get it to boot over the network, but with the above error.

      The scheduled task was not created because the toemskeepalive user was not created due to the password not being acceptable to the password requirements on the server. I created the user myself and the install gave an error that it couldn't create the task because the password for the user was incorrect. I can't import the task because I can't find the xml file anywhere.

      Right now, I would simply like to be able to create an image and deploy it.

      posted in Support
      J
      jabeavers