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    Posts made by mtywe

    • RE: Imaging SSD first timer

      @dannyneunan Is your target machine fully updated BIOS / SSD firmware wise? I have seen issues with SSD's in the past speed with outdated firmware cause issues like that speed wise.

      ill be imaging a few dozen SSD machines later next month, will see what happens.. 😛

      I dont remember having issues when i cloned SSD machines on clone deploy... so it might be that firmware.

      posted in Support
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      mtywe
    • RE: Disable hibernation when preparing for imaging

      @theopenem_admin Great to hear! 😄

      posted in Feature Requests / Feedback
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      mtywe
    • Disable hibernation when preparing for imaging

      This should be a fairly simple one for the sake of saving people some time when imaging. If hibernation is enabled the Toec.exe --prepareImage function can also disable hibernation if its enabled for the imaging process.

      posted in Feature Requests / Feedback
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      mtywe
    • RE: remotely not working properly

      @theopenem_admin Yeah it seems a reinstall did the trick. Should've done that first hahaha.

      Thanks for everything you do.

      posted in Support
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      mtywe
    • RE: Self-service portal

      @theopenem_admin fair enough. 🙂

      posted in Feature Requests / Feedback
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      mtywe
    • RE: remotely not working properly

      @theopenem_admin

      I can try reinstalling the package when I get back to my office... everything is in a local environment with no outside access.

      When I ran the health check (like 10+ times) it said it was all good.

      posted in Support
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      mtywe
    • RE: Self-service portal

      I too am a fan of this request. Would love to have everything in one place including service requests, with ticket tracking and staging.

      posted in Feature Requests / Feedback
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      mtywe
    • remotely not working properly

      Hello all!

      I've just gone through with installing Theopenem after being a long time user of Clone Deploy and i have to say it is quite the improvement. I am really liking the new interface. However, the one thing i was most excited for which was the remotely integration which seems to have me banging my head against a wall!

      I've followed the instructions as detailed in the video tutorial, i've even watched it 5 times over... The system seemed to install something that resembled remotely but the service would not start, it would provide an error, so i uninstalled it.. then when trying to go through the steps once more it seems to not want to automatically install the remotely software to my endpoint, and after sitting here for hours troubleshooting i went ahead and pulled the install file from the server to run the install manually. Which then provided me with a Remote Access ID... SUCCESS! but then it would let me use it through Theopenem and refuses to let me turn on Remote Access WebRTCStatus. I also did not see any errors in the log...

      If you think there is anything i can provide to help with this... i can provide. Anyways, if anyone has this working or has encountered a similar issue i would love some pointers.!036dc369-9103-4381-a688-f30458819614-image.png

      posted in Support
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      mtywe