Posts made by spindi

@theopenem_admin
certificates where installed but ... the timezone on the default install of the client was wrong. Now it works, thank you!

Hello all,

I am a new user of Theopenem, so I hope my question is not too dumb for this forum.

I support local schools with their server and client management and I am using opsi for that until now. I am currently evaluating theopenem as a replacement, at least for the os deployment.

I followed the getting started tutorial (very nice, thanks for that), installed the server (lastest version) on a domain joined windows 2019 server, configured it and then installed the exported client msi on a windows 10 20H2 client - fresh install, no modifications made.
Unfortunately the client is not able to authenticate at the server. The log says:

2021-05-30 16:44:00,287 ERROR [4] ApiRequest - The Request Was Unauthorized Provision/ComConnectionTest/
2021-05-30 16:44:00,287 ERROR [4] ServiceActiveComServer - Could Not Connect To Any Client Com Servers.  Delaying 30 Seconds Before Next Retry.

I double checked with wireshark - server has ip 10.88.41.9, client has ip 10.88.41.22.

195108	2586.246139	10.88.41.22	10.88.41.9	HTTP	407	GET /Provision/ComConnectionTest/ HTTP/1.1 
195109	2586.257693	10.88.41.9	10.88.41.22	TCP	54	8888 → 49251 [ACK] Seq=9505 Ack=11674 Win=2101504 Len=0
195110	2586.259726	10.88.41.9	10.88.41.22	HTTP	351	HTTP/1.1 401 Unauthorized

I tried the URL in my browser and got a http authentication: I was not able to login with my toemsadmin credentials.

I reread the tutorial, watched the tutorial youtube videos part 1&2, did the complete install from scratch again, tried the options in Admin Settings => Security and the problem is reproducable and persists. I still have no clue, why I get this 401 unauthorized error.

Anyone able to help me with this?

Best regards,
Michael