Toec client - The Request Was Unauthorized Provision/ComConnectionTest/
I am a new user of Theopenem, so I hope my question is not too dumb for this forum.
I support local schools with their server and client management and I am using opsi for that until now. I am currently evaluating theopenem as a replacement, at least for the os deployment.
I followed the getting started tutorial (very nice, thanks for that), installed the server (lastest version) on a domain joined windows 2019 server, configured it and then installed the exported client msi on a windows 10 20H2 client - fresh install, no modifications made.
Unfortunately the client is not able to authenticate at the server. The log says:
2021-05-30 16:44:00,287 ERROR  ApiRequest - The Request Was Unauthorized Provision/ComConnectionTest/ 2021-05-30 16:44:00,287 ERROR  ServiceActiveComServer - Could Not Connect To Any Client Com Servers. Delaying 30 Seconds Before Next Retry.
I double checked with wireshark - server has ip 10.88.41.9, client has ip 10.88.41.22.
195108 2586.246139 10.88.41.22 10.88.41.9 HTTP 407 GET /Provision/ComConnectionTest/ HTTP/1.1 195109 2586.257693 10.88.41.9 10.88.41.22 TCP 54 8888 → 49251 [ACK] Seq=9505 Ack=11674 Win=2101504 Len=0 195110 2586.259726 10.88.41.9 10.88.41.22 HTTP 351 HTTP/1.1 401 Unauthorized
I tried the URL in my browser and got a http authentication: I was not able to login with my toemsadmin credentials.
I reread the tutorial, watched the tutorial youtube videos part 1&2, did the complete install from scratch again, tried the options in Admin Settings => Security and the problem is reproducable and persists. I still have no clue, why I get this 401 unauthorized error.
Anyone able to help me with this?
theopenem_admin last edited by
Have you installed the certificates on the server? Can you verify the time and date on both the server and client are the same?
certificates where installed but ... the timezone on the default install of the client was wrong. Now it works, thank you!