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    Welcome to the community forums for Theopenem. You are encouraged to not only ask questions but help others as well. If you have found Theopenem helpful in any way please consider purchasing a support contract. A support contract ensures the continued development of Theopenem as well as guaranteed responses to your questions in our helpdesk ticketing system.

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    theopenem_admin

    @theopenem_admin

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    Best posts made by theopenem_admin

    • RE: Could Not Save Image Schema - 800+ GB Image

      Yes, then in admin settings -> imaging client, enable upload / deploy direct to smb

      posted in Support
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      theopenem_admin
    • RE: Toec 1.4.4.0 x64 wizard error

      That won't work. The second video of the getting started series talks about how to install the client.

      https://www.youtube.com/user/coverthisone/videos

      posted in Support
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      theopenem_admin
    • RE: TOEC registration problem on not syspreped images

      What version of Windows did you install Theopenem on?

      posted in Support
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      theopenem_admin
    • RE: TOEC registration problem on not syspreped images

      A few options:

      Rebuild the image - Make sure you delete the program files\toec folder if it exists, otherwise install Toec, then run the --prepareImage, leaving Toec installed on the image.

      Keep existing image - Delete program files\toec before installing again.

      Keep existing image - Install Toec, then run --prepareImage and restart service

      posted in Support
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      theopenem_admin
    • RE: TOEC registration problem on not syspreped images

      The installation id is the only thing that matters. If 2 pc's have the same id, it's going to show the behavior you are describing. Are you certain that it's not already on the image? It's nearly impossible for 2 machines to have the same installation id. Here is the code for how it is generated.

      UpdateDbSetting(Guid.NewGuid().ToString(), "installation_id");
      

      It is basically randomly creating a guid upon installation. The guid is not based on anything on the computer such as hardware or sids.

      I'm also not sure whats going on with your script. Is that how you are installing on the client or what you are trying to do to fix it?

      posted in Support
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      theopenem_admin
    • RE: WEB UI problems

      Understood. It was done this way because I didn't want a scroll bar on the main nav menu. So if the main nav menu can't fit on your screen then it switches to mobile.

      posted in Support
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      theopenem_admin
    • RE: Theopenem bootable USB does not show console text

      The security bug has been fixed and now Microsoft is signing the shim loader again. I'm waiting for the newest shim version of 15.5 to be released before I try to get it signed. I'm hoping to have this done as soon as possible but it's a pain.

      posted in Support
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      theopenem_admin
    • RE: TOEC installed before or after imaging

      c:\program files\toec\toec.exe

      posted in Support
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      theopenem_admin
    • RE: TOEC installed before or after imaging

      It's fine to put it on the image but you must prepare it for image, or like you said the installation id will be the same on each machine.

      From the docs:

      Toec.exe --prepareImage
      

      If you want to install Toec before capturing an image of the computer. You must run this prior to the last shutdown of the computer. Failure to run this will cause each client's installation id to be the same, preventing Toec from working properly.

      You should be able to run that command on the machines that have already imaged in order to fix them also.

      posted in Support
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      theopenem_admin
    • RE: DHCP Option 67

      If you start the task from the web you should be able to cancel it after is seems frozen to get the log.

      posted in Support
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      theopenem_admin

    Latest posts made by theopenem_admin

    • RE: change name computers without sysprep

      post the entire deploy log

      posted in Support
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      theopenem_admin
    • RE: change name computers without sysprep

      It tries all of them.

      posted in Support
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      theopenem_admin
    • RE: Pluggins Not Showing on Software List

      In the toec api web.config change the log level from INFO to DEBUG

      posted in Support
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      theopenem_admin
    • RE: Windows 11 fails to complete install after deploy

      It's not required, just an easy way to run some extra commands after the computer boots the first time. It wouldn't change your issue since you aren't getting that far.

      posted in Support
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      theopenem_admin
    • RE: Windows 11 fails to complete install after deploy

      I haven't been able to replicate this. Using Win11 22H2, boot to audit mode, install toec, run image prep, leave all default options, select setupcomplete file and sysprep file, finish image prep, capture image, then deploy. All works as expected. Let me know if you find the issue.

      posted in Support
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      theopenem_admin
    • RE: The pipe has been ended

      Could be a driver issue, I would try adding that specific nic driver to your winpe image.

      posted in Support
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      theopenem_admin
    • RE: change name computers without sysprep

      Toec can't change name, only changed with sysprep, or if you name the computer during imaging it will auto change the name.

      posted in Support
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      theopenem_admin
    • RE: Unable to to login - System.InvalidCastException: Object cannot be cast from DBNull to other types.

      Thanks for your research. I had planned on updating mysql.data to the 8.x version in the last release, but was having problems with it and scrapped it. I'll try and work through the problems and get it into the next release.

      posted in Support
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      theopenem_admin
    • RE: Passing variables in script modules

      Script module runs as the system account, there wouldn't be a %username% variable because no user is logged in.

      posted in Support
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      theopenem_admin
    • RE: Questions on load balancing/failover server, image replication, and endpoint dates.

      Yes, you can delete them, there are many reasons a computer may be archived, it's kept around for historical purposes.

      posted in Support
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      theopenem_admin