• timezone and clock same both server and client machines.

    2021-06-12 18:46:18,463 DEBUG [4] ServiceActiveComServer - Trying To Establish Client Com Server
    2021-06-12 18:46:18,463 DEBUG [4] ServiceActiveComServer - Looking For Best Active Com Server.
    2021-06-12 18:46:18,463 DEBUG [4] ServiceActiveComServer - Could Not Connect To Any Active Com Servers, Falling Back To Passive Com Servers
    2021-06-12 18:46:18,463 DEBUG [4] ServiceActiveComServer - Could Not Connect To Any Passive Com Servers, Falling Back To Initial Com Servers
    2021-06-12 18:46:18,463 DEBUG [4] ServiceActiveComServer - Verifying Connection To: http://192.168.70.115:8888/
    2021-06-12 18:46:18,463 DEBUG [4] ApiRequest - Provision/ComConnectionTest/
    2021-06-12 18:46:18,494 DEBUG [4] ServiceActiveComServer - Com Server Set To: http://192.168.70.115:8888/
    2021-06-12 18:46:18,510 DEBUG [4] ApiRequest - Provision/GetStartupInfo/
    2021-06-12 18:46:18,541 ERROR [4] ApiRequest - The Request Was Unauthorized Provision/GetStartupInfo/
    2021-06-12 18:46:18,541 ERROR [4] ServiceInitialize - Could Not Reach Server To Obtain Startup Info. Retrying In 1 Minute.

    what is the problem?


  • 2021-06-15 19:13:10,746 DEBUG [4] ApiRequest X1\deploy - Provision/ComConnectionTest/
    2021-06-15 19:13:10,776 DEBUG [4] ServiceActiveComServer X1\deploy - Com Server Set To: http://192.168.70.115:8888/
    2021-06-15 19:13:10,792 DEBUG [4] ApiRequest X1\deploy - Provision/GetStartupInfo/
    2021-06-15 19:13:10,823 ERROR [4] ApiRequest X1\deploy - The Request Was Unauthorized Provision/GetStartupInfo/
    2021-06-15 19:13:10,823 ERROR [4] ServiceInitialize X1\deploy - Could Not Reach Server To Obtain Startup Info. Retrying In 1 Minute.

    still having problem


  • What's in your toec-api server log?