Cannot Create Image Schema
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It just started happening at the end of last week, but we can't create new images. The uploader says something about being unable to create the schema. When I look at the UI, the image name is there, but has no size, and no schema. The folder hasn't been created in the storage\image folder, but the ones that are there are working. I've gone so far as to give all local users and all network users write permission on the drive, just to see if that would make a difference.
I'm out of ideas, I've verified that my storage location is set right everywhere, and IIS_USERS has write permissions. If I had to change the domain the server was on, could that make a difference? Ive updated all the settings, but the hostname and such all changed a bit.
Thanks,
Jason
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What's in your toec-api log? It's probably a permission issue, did you change the storage location?
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@theopenem_admin Where might I find the api log?
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@theopenem_admin api-log.txt Here's everything since the 24th. I changed the storage path weeks ago, and it worked until the 24th.
Thanks!
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There's nothing but logins in the recent toec-api log. The above is (I'm sure you know) the Application log.
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Also tried creating an image following the Universal Image tutorial. It fails in the same way. I'm baffled. The storage folder is local. The execution of TOEMS is all handled by the local machine user, isn't it? That user definitely has full permissions for the storage folder. Trying to think of anything else I might have missed.
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It WAS able to write the client_versions folder when I updated to 1.4.4. I'm not sure if that was done by the installer or by the server after installation, though. Trying to give as much info as I can. Sorry for the repeated responses.
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Ok, by giving "Everyone" permission to write to the drive and the folder, I'm able to upload images. It appears that the files are being created by NETWORK SERVICE, is that the user that should be creating files?
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The IIS_IUSRS with modify permissions should be all that you need.
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@theopenem_admin Should there be anyone in the IIS_USERS group? Because it definitely doesn't work with that. I'm wondering if changing something changed the group, or somehow the owner of the IIS processes.
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That group should be empty. Not really sure what's going on here. If it's still working with everyone you may just need to leave it that way. It's not shared so it's not really a big deal.
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I will keep messing with it, and report what I run into, in case this weird circumstance happens with anyone else. To clarify, this happened after I joined the TOEMS server to another domain and changed it's IP address. So yeah, there's plenty that could go wrong. Hopefully, I'm an edge case.
