Welcome to the community forums for Theopenem. You are encouraged to not only ask questions but help others as well. If you have found Theopenem helpful in any way please consider purchasing a support contract. A support contract ensures the continued development of Theopenem as well as guaranteed responses to your questions in our helpdesk ticketing system.

Toec Client not joining domain

Support
Log in to reply
  • M

    Hi
    I am facing issue with joining domain after imaging using Toec client.
    I have configured Toec with domain user and enabled the policy in the group to join domain
    but it is not happening and in below log it say " Could Not Obtain Credentials To Join The Domain."

    kindly what could be the issue?

    Thank you,

    2021-06-29 10:56:24,350 INFO [31] ServiceTriggerAction - Manual Checkin Request Received
    2021-06-29 10:56:24,352 INFO [31] ServiceTriggerAction - Checking For Checkin Policies
    2021-06-29 10:56:24,571 INFO [31] PolicyExecutor - Executing Policy c16d404d-9bbf-4e23-a5e2-974af49d9ca9 (Lab 3.47)
    2021-06-29 10:56:24,573 DEBUG [31] PolicyExecutor - Evaluating Conditions For Lab 3.47
    2021-06-29 10:56:24,574 DEBUG [31] PolicyExecutor - No Conditions Found For Module
    2021-06-29 10:56:24,580 DEBUG [31] ApiRequest - ProvisionedComm/Policy/GetDomainJoinCredentials/
    2021-06-29 10:56:24,678 ERROR [31] ApiRequest - Invalid Reponse, Signature Missing: ProvisionedComm/Policy/GetDomainJoinCredentials/
    2021-06-29 10:56:24,681 DEBUG [31] ServiceDomain - Could Not Obtain Credentials To Join The Domain.
    2021-06-29 10:56:24,683 ERROR [31] PolicyRunner - Aborting Current Policy
    2021-06-29 10:56:24,685 INFO [31] PolicyRunner - Policies Complete. Starting Policy Cleanup.
    2021-06-29 10:56:24,687 INFO [31] PolicyRunner - Submitting Policy Results
    2021-06-29 10:56:24,689 INFO [31] PolicyRunner - Completed Submitting Policy Results
    2021-06-29 10:56:24,691 INFO [31] PolicyRunner - Cleaning Policy Cache
    2021-06-29 10:56:24,693 INFO [31] ServiceTriggerAction - Trigger Action: Checkin. Complete.

    0
  • T

    Did you set the enableimpersonationaccess to true in the toec-api web.config?

    M 1 Reply 0
  • M

    @theopenem_admin

    Hi
    I did not enable it ,the value set to false

    Thank you

    0