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    • N
      norsor last edited by

      I have tried to install the software several times. I tried different versions and get the same error.

      During install i get an error message
      Warning 4154. MariaDB 10.4 (x64) prerequisite was not correctly installed. Continue installation of Theopenem?

      If I continue installation with the error I get an "Unknown Error Obtaining Token" message when trying to log into theopenem web interface

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      • T
        theopenem_admin last edited by

        Are you installing on a clean OS or does it have mysql or mariadb already installed on it?

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        • N
          norsor last edited by

          It was a clean OS.
          There are not any databases installed mysql or mariadb.

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          • T
            theopenem_admin last edited by

            What OS are you installing on and is it 64 bit?

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