Welcome to the community forums for Theopenem. You are encouraged to not only ask questions but help others as well. If you have found Theopenem helpful in any way please consider purchasing a support contract. A support contract ensures the continued development of Theopenem as well as guaranteed responses to your questions in our helpdesk ticketing system.

Installation Experience Feedback


  • I just want to give feedback on my installation experience.
    I may have missed something in the docs so it may just be user error, as usual and end user is blaming it on the developer. 🙂 jk guys! 🙂

    I did my install on a Win10 64 bit, 20h4 with a few apps already pre-installed but not much else.
    My account login that I used for install is in administrators group, but when the install got to the MariaDB setup it complained about my account not have the proper permissions.
    I cancelled out, uninstalled and cleaned up everything, and then re-ran with "Administrator" account for local hyper-v Win10 install and it installed fine after that and the rest of the login/setup process you mention online in documentation.
    Mt Win10/hyper-v install might have just acted odd, because I have installed other tools before with Mariadb/Mysql, etc... and they have ran and installed fine with a user account added to administrators group.
    Just sharing the initial experience in case it is actually an install/config setting that might need adjusted.


  • Thank you for your feedback. I don't recall needing to do that step on Windows 10, but I'll add a note to the documentation in case others experience it.