Provision Status - PendingConfirmation error

[cipandales]

Hi,

I installed TheOpenem on an ec2 instance, and opened the port 8888 to the world. I also installed the toec client on my computer.
The server's URL is http://myec2externalip:8888.
The server gets the approval request from the client and I confirmed.
I see my computer in the active computers list but the provisioning status is "pendingconfirmation" - does not make sense because I approved the request.
I followed the installation tutorials on youtube (https://www.youtube.com/watch?v=v213zRQTOFY).

The toec client's logs are:
ERROR [4] ApiRequest - The Request Was Unauthorized ProvisionedComm/Provision/ConfirmProvisionRequest/

Can you please advise?

Thank you

[theopenem_admin]

Did you verify you installed the certs on the server?