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Provision Status - PendingConfirmation error

  • Hi,

    I installed TheOpenem on an ec2 instance, and opened the port 8888 to the world. I also installed the toec client on my computer.
    The server's URL is http://myec2externalip:8888.
    The server gets the approval request from the client and I confirmed.
    I see my computer in the active computers list but the provisioning status is "pendingconfirmation" - does not make sense because I approved the request.
    I followed the installation tutorials on youtube (https://www.youtube.com/watch?v=v213zRQTOFY).

    The toec client's logs are:
    ERROR [4] ApiRequest - The Request Was Unauthorized ProvisionedComm/Provision/ConfirmProvisionRequest/

    Can you please advise?

    Thank you

    Screen Shot 2022-06-02 at 2.10.43 PM.png

  • Did you verify you installed the certs on the server?