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    Apex

    @Apex

    Sys Admin @ McGill University, managing a fleet of 1700 public machines.

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    Latest posts made by Apex

    • TOEC Service - Automatic Delayed Start

      @theopenem_admin , I'm trying to set the Toec client service to Automatic Delayed and it's not letting me. Any ideas?

      Thanks

      Luc

      posted in Support
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      Apex
    • ERROR Toems_Service.EncryptionServices

      Hi,

      Been getting this error in the application log. Happens a 15:00 and 07:00 everyday. What should I be looking at to resolve this?

      024-11-15 07:01:23,972 [65] ERROR Toems_Service.EncryptionServices Could Not Decrypt Password. Ensure Your Encryption Key is Correct.

      thanks!

      posted in Support
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      Apex
    • RE: Winget - Installer Hash does not match

      Looks like this is typical for packages that get update frequently like Chrome. I think I'll avoid using Winget for Chrome 😉

      posted in Support
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      Apex
    • Winget - Installer Hash does not match

      @theopenem_admin

      How can we handle the Winget error - Install Hash does not match?

      I'm trying to deploy Chrome via Winget and i'm getting this error.

      I know about: run winget settings --enable InstallerHashOverride to enable hash overriding. Then re-run the winget install command with the flag --ignore-security-hash

      Thanks!

      Luc

      posted in Support
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      Apex
    • ApiRequest - Error Retrieving API Response - target machine actively refused it 127.0.0.1:1415

      Hello @theopenem_admin,

      Revisiting TOEMS at our University. I'm getting an error (see below) in TOEC Tray.log on our first provisioned machine. Machine provisions fine, performed an inventory successfully. Thanks for taking a look.

      2024-08-06 16:09:51,816 ERROR [1] ApiRequest - Error Retrieving API Response: System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 127.0.0.1:1415
      at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
      at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
      --- End of inner exception stack trace ---
      at System.Net.HttpWebRequest.GetResponse()
      at RestSharp.Http.<ExecuteRequest>g__GetRawResponse|185_1(WebRequest request)
      at RestSharp.Http.ExecuteRequest(String httpMethod, Action`1 prepareRequest)

      posted in Support
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      Apex
    • TOEC-API worker process High CPU usage

      Good day,

      We've been getting sluggish performance from our server lately and come to find out that TOEC-API is at a constant high CPU usage around 80%.

      The IIS requests are as follows.

      image_2024-02-13_142242363.png

      Any help would be appreciated.

      Thanks

      Luc

      posted in Support
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      Apex
    • Application, ClienApi, FrontEnd logs - Errors

      Greetings,

      We've been getting these errors lately in our logs during imaging. Any idea what could be causing them?

      ERROR Toems_ClientApi.Controllers.Authorization.CertificateAuth The given header was not found.

      ERROR Toems_ApiCalls.ApiRequest Response Data Was Null For Resource: Socket/SendAction

      ERROR Toems_ApiCalls.ApiRequest Response Data Was Null For Resource: toec/Push/WolTask

      Thanks in advance!

      posted in Support
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      Apex
    • RE: Multicast via TOEC

      @theopenem_admin thanks, that would be amazing. If you need any testing done we're more than happy to do so. Multicast makes our network inf guys happy.

      posted in Support
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      Apex
    • RE: Multicast via TOEC

      @theopenem_admin Thanks for the heads up. Is this something that you'll be implementing in the future?

      posted in Support
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      Apex
    • RE: Multicast via TOEC

      Little bump @theopenem_admin

      posted in Support
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      Apex