Posts made by brywhi

Re: UI Login Timeout

Does this still work on the latest version? I've tried setting it to 240, but users still auto log out pretty quick. Not sure what I'm missing
Thanks,
-BW

@theopenem_admin - Is there a propery in log4net that is being set for the client IP? If so I could add it into the conversion pattern.

Hi All,
The password manager we use (passbolt) doesn't like the TOEM UI's password field. Is there an option to allow the password to be auto-filled?
Thanks,
-BW

@theopenem_admin
Ah, yes. The TOEC port is open to the world.

They're coming in pretty rapidly- any way to get the IP address on the log so I can see about programmatically blocking bad actors?

@eruthon Great idea too- to just rename via PS script.

We manage a lot of remote computers without physical access using TOEM/TOEC, and sometimes it gets crazy trying to figure out which computer is which

What does this mean in the ClientApi Toec log?

[11] ERROR Toems_ClientApi.Controllers.Authorization.CertificateAuth The given header was not found.

@brywhi Nevermind... this is fixed. Bad DB config on our part that eventually led to the DB being too slow. Fixed now. Not a TOEM bug at all, definitely an error on my side

@brywhi

Also seeing this:

2023-01-18 17:39:47,446 [88] ERROR Toems_DataModel.UnitOfWork System.Data.Entity.Core.UpdateException: An error occurred while updating the entries. See the inner exception for details. ---> MySql.Data.MySqlClient.MySqlException: Lock wait timeout exceeded; try restarting transaction
   at MySql.Data.MySqlClient.MySqlStream.ReadPacket()
   at MySql.Data.MySqlClient.NativeDriver.GetResult(Int32& affectedRow, Int64& insertedId)
   at MySql.Data.MySqlClient.Driver.NextResult(Int32 statementId, Boolean force)
   at MySql.Data.MySqlClient.MySqlDataReader.NextResult()
   at MySql.Data.MySqlClient.MySqlCommand.ExecuteReader(CommandBehavior behavior)
   at MySql.Data.Entity.EFMySqlCommand.ExecuteDbDataReader(CommandBehavior behavior)
   at System.Data.Entity.Infrastructure.Interception.InternalDispatcher`1.Dispatch[TTarget,TInterceptionContext,TResult](TTarget target, Func`3 operation, TInterceptionContext interceptionContext, Action`3 executing, Action`3 executed)
   at System.Data.Entity.Infrastructure.Interception.DbCommandDispatcher.Reader(DbCommand command, DbCommandInterceptionContext interceptionContext)
   at System.Data.Entity.Core.Mapping.Update.Internal.DynamicUpdateCommand.Execute(Dictionary`2 identifierValues, List`1 generatedValues)
   at System.Data.Entity.Core.Mapping.Update.Internal.UpdateTranslator.Update()
   --- End of inner exception stack trace ---
   at System.Data.Entity.Core.Mapping.Update.Internal.UpdateTranslator.Update()
   at System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction[T](Func`1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess)
   at System.Data.Entity.Core.Objects.ObjectContext.SaveChangesToStore(SaveOptions options, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction)
   at System.Data.Entity.Core.Objects.ObjectContext.SaveChangesInternal(SaveOptions options, Boolean executeInExistingTransaction)
   at System.Data.Entity.Internal.InternalContext.SaveChanges()

@brywhi
Also seeing this on the mariadb log.

We used to have the DB server on a separate machine, but I was seeing some weird behavior so I moved the db back to the com1 server. But, I'm seeing the same weirdness even on localhost.

It seems our database crapped itself. Getting tons of errors like this in the ClientAPI.log:

Any ideas?

@theopenem_admin
Thanks! Happy holidays.

@theopenem_admin - any other suggestions on how to accomplish this?

@theopenem_admin
Ah, yes, that does the trick. The dashboard is slow to load when I click to that tab, but now logging in is quick.
Thanks!

@theopenem_admin
Right. But- I don't see a way to do a policy condition based on if a software is installed or not. Is that an option I am just not seeing?

In Groups, I can do this under Dynamic Criteria:

But I also need it to apply only to computers in Group ID 5- members of the accounting team. I don't need everyone to get QB, thankfully.

If I try to add another "And" restriction to the group, I get the following:

I suppose I could write a script to check if QB is installed and use it as a Condition, but the dynamic criteria is so much easier and elegant

@theopenem_admin
Nope- actually just a single server for TOEM/COM/TOEC/etc, and then a separate Database server to house the MySQL DB. Neither of them have very high CPU load. It is pulling the free disk space successfully for my COM server:

Any other ideas? I can live with it, but it would be nice to figure it out

Appreciate the help.

Trying to push out a policy to install a software via .exe to a specific group.

Using this doc:
https://docs.theopenem.com/latest/#/tutorials/first-policy?id=deploy-a-software-application-in-exe-format

However, I only want to target a certain group. So, I tried doing a "Not" with the application filter in the group and an "And with group ID, but I'm not able to do both.

What other options do I have to accomplish this?

Thanks!

Hello,
Suggestion- It would be great to be able to rename computers in TOEM (not imaged, just managed via TOEC) or add a "display name" field that is searchable but changeable in the TOEM UI.

Hello,
The login to TOEM UI seems to have been getting slow on my install. It now takes sometimes almost a full minute to log in after entering credentials. After you're logged in, it works fine. Any ideas why login is so slow?

@brywhi Interestingly enough, haven't seen any more since turning on debug and rebooting the TOEM com server.... I'm a bit confused at what happened. I'll again if it comes back

@theopenem_admin
Also- would it be acceptable for me to just update the policies table in the database and flip the policy_remove_cache bit to 1 where it currently is 0? Sounds a lot easier than editing each of the 45 policies we currently have