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    Posts made by jonsjsbs

    • RE: Cant log in - Looking for MFA?

      @curling0221 I am being faced with this problem again. Did you ever find a resolution to it?

      posted in Support
      J
      jonsjsbs
    • RE: Cant log in - Looking for MFA?

      I never found the answer or source of the problem, but it only seemed to happen if I tried to log in to the webpage from a remote workstation. If I log in to the server, it didn't happen. Its been a little while since it has happened to me, so I am digging to remember.

      posted in Support
      J
      jonsjsbs
    • RE: How to inject network drivers in to WIE

      Got it. Figured it out.

      posted in Support
      J
      jonsjsbs
    • How to inject network drivers in to WIE

      Im trying to image a Lenovo T14 and its not seeing the network card when I boot to WIE. I'm using the WIE generator, and I see an option for additional drivers. But it says that "No File Copy Driver Modules Found". Im not using EM at all, so I am not sure how that applies.

      TIA

      posted in Support
      J
      jonsjsbs
    • RE: Unknown Error Occurred While Determining Minimum HD Size Required. Check the Exception Log

      @jonsjsbs IDK. I re-uploaded it and then re-deployed and it seemed to work fine. Thanks!

      posted in Support
      J
      jonsjsbs
    • RE: Cant log in - Looking for MFA?

      I just tried to record a very brief clip to show you.... And it logged in. 🙂 😞

      Anyway, I am in now. I'm going to create a break-glass account. But based on the deployment account, I don't think that would help. Are there any logs I can send that may be helpful in determining root cause?

      posted in Support
      J
      jonsjsbs
    • RE: Unknown Error Occurred While Determining Minimum HD Size Required. Check the Exception Log

      @theopenem_admin I reviewed the log I uploaded and it seems to show the upload starting as SMB but then switching to HTTP and running successfully. That does reflect what I did. Do I need to reimage it for some reason? (once I can log in)

      posted in Support
      J
      jonsjsbs
    • RE: Cant log in - Looking for MFA?

      Update - Rebooted server with no change. Still getting verification prompt when trying to log in. I have a deployment user account. That is also being prompted for 2FA. Neither had 2FA activated.

      posted in Support
      J
      jonsjsbs
    • RE: PXE Boot and TOEM problems

      @samwell9854 I would probably start with explicitly giving "Everyone" full permissions and be sure that the subfolders are inheriting the permissions properly. Then test. If it works, atleast you verified that its a permissions issue. Then you can switch back to IIS_IUSRS and making sure that the folder perms are correct. If it does not work with everyone having full permissions, I would be at a loss 🙂

      posted in Support
      J
      jonsjsbs
    • Cant log in - Looking for MFA?

      I am new to this and still playing. But today I cannot log in. Its asking for a verification token. But I never set up MFA for toemsadmin and unfortunately havent created another admin account yet. Any way to resolve this without fresh install?

      posted in Support
      J
      jonsjsbs
    • RE: Unknown Error Occurred While Determining Minimum HD Size Required. Check the Exception Log

      @theopenem_admin I was having issues with SMB and switched away from it. Maybe I sent wrong logs? I will check. ty

      posted in Support
      J
      jonsjsbs
    • RE: Imaging VMs

      @theopenem_admin Thanks! Not sure why I am having trouble with creating one then. Is there a place in the docs with prerequisites that I missed? I'm getting the "Unknown Error Occurred While Determining Minimum HD Size" error.

      posted in Support
      J
      jonsjsbs
    • RE: PXE Boot and TOEM problems

      @samwell9854 Boiling your post down, I am new to TOEM also. But, that message about not being able to copy the binaries was one I had. Give IIS_IUSRS modify access to C:\Program Files\Theopenem\tftpboot

      Thanks to mod

      HTH.

      posted in Support
      J
      jonsjsbs
    • Imaging VMs

      Does TOEMS require any special steps on imaging a VM? I am doing it to test, but I am wondering if its unsupported to "bare metal" on a VM HD.

      Thanks!

      posted in Support
      J
      jonsjsbs
    • Unknown Error Occurred While Determining Minimum HD Size Required. Check the Exception Log

      For testing purposes, I created a small VM and loaded Windows 10.
      I then imaged the using the Upload method.

      I then created a barebones VM with the same specs and no OS loaded.
      When I try to deploy, I get the message above.

      When I check the logs of the target machines, I only see this:

      Get hd_schema:  profileId=3&clientHdNumber=0&newHdSize=107374182400&schemaHds=&clientLbs=0
      {"Message":"An error has occurred."}
      

      I attached the logs from the upload and the deploy. Is testing with VMs supported? Do I need to do something with the target VM first?

      TEST-VM_09-14-2023_09_42-ondupload.txt
      TARGETTEST_09-14-2023_11_11-onddeploy.txt

      posted in Support
      J
      jonsjsbs
    • RE: Getting username prompt on WinPE

      @theopenem_admin AH! I didnt even realize that was the account it was looking for. OK, I created a deployment user and was able to log in and the application started. Thanks!

      posted in Support
      J
      jonsjsbs
    • Getting username prompt on WinPE

      I built an image using the WIE Generator. I copied the files from C:\Program Files\Theopenem\Toems-API\private\wie_builder\Builds\tftpboot to C:\Program Files\Theopenem\tftpboot. I set the PXE Boot setting to winpe_efi64. The test machine boots to it, but then prompts for a username and password. I fail twice and it drops to a command prompt. I do have an impersonation account set up but not sure what step I am missing.

      Thanks... (again!)

      posted in Support
      J
      jonsjsbs
    • RE: PXE Boot setup

      @theopenem_admin Perfect. TY.

      posted in Support
      J
      jonsjsbs
    • RE: PXE Boot setup

      I got it to work and for the device to boot, but I had to give "everyone" full control to the tftpboot folder. What is the proper permissions?

      posted in Support
      J
      jonsjsbs
    • PXE Boot setup

      Im trying to set up PXE boot for mastering and imaging but having issues. The one special circumstance is that I have two network cards. This is to isolate the imaging traffic. I thought I got that working after creating a com server and modifying the web.config.

      Now, when I try to set up PXE, I get this error

      Updated Settings Successfully, But Could Not Copy PXE Binaries On One Or More Com Servers. Check The Logs For More Info.
      

      And I see this in the logs.

      2023-09-14 00:31:16,993 [18] ERROR Toems_Service.UncServices Could Not Connect To Storage Location: \\10.0.0.20\toems_images
      2023-09-14 00:31:17,012 [18] ERROR Toems_Service.UncServices Error Code: 1326
      2023-09-14 04:30:12,237 [29] ERROR Toems_Service.UncServices Could Not Connect To Storage Location: \\10.0.0.20\toems_images
      2023-09-14 04:30:12,254 [29] ERROR Toems_Service.UncServices Error Code: 1326
      2023-09-14 07:49:46,547 [20] ERROR Toems_Service.Workflows.CopyPxeBinaries Access to the path 'C:\Program Files\Theopenem\tftpboot\boot\BCD' is denied.
      

      My desire is to use SMB for speed and I don't need the features from http. I can browse to the locations from the local machine without issue.

      This certainly looks like a permissions issue but I am not sure where to fix that. Any help is appreciated!

      posted in Support
      J
      jonsjsbs