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    pa_an_br

    @pa_an_br

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    Best posts made by pa_an_br

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    Latest posts made by pa_an_br

    • Updating MariaDB

      Hi, MariaDB is being flagged by our SOC as needing to be updated.

      Is there any issue with me updating as and when new versions are released?

      Cheers

      posted in Support
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      pa_an_br
    • RE: Unable to Deploy Image - Error Determining HDD Space

      @theopenem_admin i assume LIE as its the loading of the PXE bit

      WhatsApp Image 2024-01-24 at 11.37.54_400376ac.jpg

      It sits like this for about 3m

      posted in Support
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      pa_an_br
    • RE: Unable to Deploy Image - Error Determining HDD Space

      @theopenem_admin Ignore it, the image has become corrupt somehow, its not showing any filesize against it in the admin console.

      While i've got you, once you select TheOpenEm from the boot menu, it takes ages to load. imaging rate is 3-4gb/min so no issues with network speed.

      Any idea?

      posted in Support
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      pa_an_br
    • Unable to Deploy Image - Error Determining HDD Space

      Been using it fine for over a year and only just getting this on new Lenovo laptops.

      It detects the NVME but fails when trying to determine minimum size.

      I've looked in the logs but cant find anything to suggest what the issue is, what can i supply to help?

      Thanks

      posted in Support
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      pa_an_br
    • RE: Upgraded from 1.4.4 to 1.5.2 no MFA barcode showing to scan

      @theopenem_admin Incognito worked but refresh, clearing cache doesn't work

      Thanks

      posted in Support
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      pa_an_br
    • Upgraded from 1.4.4 to 1.5.2 no MFA barcode showing to scan

      I've just upgraded from 1.4.4 to 1.5.2 but no MFA barcode shows to scan, so i cant move forward

      Thanks

      posted in Support
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      pa_an_br
    • RE: Process to Update already installed software

      @theopenem_admin Will do Thanks very much!

      posted in Support
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      pa_an_br
    • RE: Process to Update already installed software

      @theopenem_admin Ran just the MSP on its own and installed and updated Adobe with no issue.

      I ran the MSP manually from the cache folder.

      2022-04-25 15:24:34,867 INFO [36] ModuleSoftwareManager - Running Software Module: Adobe Reader April
      2022-04-25 15:24:34,867 DEBUG [36] ServiceProcess - Starting Command: msiexec.exe  /i  "C:\Program Files\Toec\AppData\4cd3db10-6697-4579-be0d-667d08d05d45\AcroRead.msi" PATCHES=[cache-path]AcroRdrDCUpd2200120117.msp;  
      2022-04-25 15:24:37,690 INFO [36] ModuleSoftwareManager - {"ExitCode":0,"StandardError":"\r\n","StandardOut":"\r\n"}
      2022-04-25 15:24:37,691 INFO [36] ModuleSoftwareManager - Software Module: Adobe Reader AprilFinished
      2022-04-25 15:24:37,692 INFO [36] PolicyExecutor - Finished Executing Policy ac5cbaaa-e560-4f69-bb99-a1a8cea64446 (Adobe Reader April)
      2022-04-25 15:24:37,693 INFO [36] PolicyRunner - Policies Complete.  Starting Policy Cleanup.
      2022-04-25 15:24:37,694 INFO [36] PolicyRunner - Submitting Policy Results
      2022-04-25 15:24:37,709 DEBUG [36] ApiRequest - ProvisionedComm/Policy/AddHistory/
      2022-04-25 15:24:37,878 INFO [36] PolicyRunner - Completed Submitting Policy Results
      2022-04-25 15:24:37,879 INFO [36] PolicyRunner - Cleaning Policy Cache
      2022-04-25 15:24:37,879 DEBUG [36] ServiceFileSystem - Deleting Directory C:\Program Files\Toec\AppData\4cd3db10-6697-4579-be0d-667d08d05d45
      

      the above is from me adding the MSI and MSP to a new policy and it running on the PC without issue but doesn't upgrade the install.

      Windows Installer reconfigured the product. Product Name: Adobe Acrobat Reader DC. Product Version: 15.007.20033. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Reconfiguration success or error status: 0.
      

      This is after the install and i've confirmed the MSP assigned to the policy is the correct one as per the naming of the MSP.

      Thanks

      posted in Support
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      pa_an_br
    • RE: Process to Update already installed software

      @pa_an_br Morning

      Tried everything and to get adobe to update lol. All others seems to work just not this one.

      Everything runs fine, files get cached, i can see the installer working and finishing without error but it just doesn't update. I've tried just the MSP, msp with msi and both with an mst.

      Event viewer doesn't show any errors either and reports install fine.

      If i uninstall it and force check-in, it will install without issue.

      Anything you can think of?

      posted in Support
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      pa_an_br
    • RE: Process to Update already installed software

      @theopenem_admin Cheers, tried that. Will try another installer as it might be adobe reader that's being a pain lol

      Thanks

      posted in Support
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      pa_an_br