@theopenem_admin Dell Latitude 53400, 5440, 5540, and Precision 5570. All are the latest Gen. There is definitely something different with these newer ones (I purchased a bunch of laptops and AIOs last year and had no issues with our LIE USBs).
We have not tried WIE yet. I'll have to get that all setup.
@shyguyry said in New Laptops: LIE Boot Issues:
@theopenem_admin Yeah. I just used the LIE generator to create a new ISO. Selected Kernel > disabled Secure Boot Support > Generate ISO > Used Rufus to create USB. Laptop boots to USB, I select THEOPENEM, and it just hangs on that solid cursor.
The other computer I got to work using the an old bootable USB will only work with the USB NIC. Onboard Ethernet works, but when booting to the USB, it'll only connect to the imaging server with the USB NIC.
In addition to this issue, I'm also noticing that if I do not log in fast enough or get through the other menus quickly, they keyboard stops responding and we have to restart the computer. It's happened with 3 different laptops.
... It's only these new laptops. All our other computers have no issues with the USB's, finding the NIC, or anything.
@theopenem_admin Yeah. I just used the LIE generator to create a new ISO. Selected Kernel > disabled Secure Boot Support > Generate ISO > Used Rufus to create USB. Laptop boots to USB, I select THEOPENEM, and it just hangs on that solid cursor.
The other computer I got to work using the an old bootable USB will only work with the USB NIC. Onboard Ethernet works, but when booting to the USB, it'll only connect to the imaging server with the USB NIC.
We recently purchased bunch of Dell Latitude and Precision laptops that we're having trouble imaging. They are all set to AHCI/NVMe and Security Boot Disabled.
I've tried multiple USBs with different Kernels (4.20.10 to 5.17.3) and with "Secure Boot Support" disabled, but all result in the solid cursor in the upper left hand corner of the screen.
Using an old USB (Kernel 5.11.10x64), I get stuck with the following message:
Could Not Contact Theopenem Server. Possible Reasons:
The ClientImaging Web Service I Not Functioning.
Try Entering http://10.28.10.45:8888/clientimaging/Test In A Web Browser.
A Driver Could Not Be Found For This NIC.
The Computer Did Not Receive An Ip Address.
Press Enter To Continue_
Testing that link in a web browser, I got the message "true."
I was eventually able to get the computer to image, but I had to use a USB to Ethernet adapter.
Is there a way I can image this computers without using the USB-Ethernet adapter?
Any ideas why these bootable USB's aren't working?
@theopenem_admin Ugh. I feel so dumb. I just ran out of space on the drive where we store our images. Thanks so much for your help!
@theopenem_admin I haven't changed anything since the install. I've been able to deploy and upload other images from another machine or VM, but this the first I'm seeing this error.
Where can I find the client api log?
@theopenem_admin Here's the log. I don't have any spaces in the image name.
I'm trying to upload a new image from a Dell Latitude 3301 and I keep getting the following message:
An Error Has Occured
.... Could Not Save MBR /GPT.
Expanding Shrunk Volume /dev/nvme0n1p4
Is there something I need to do on the laptop to fix this?