Overnight Login and database issue
-
Openem 1.5.6 (installed a couple weeks ago)
Server 19
Version 1809
Build 17763.5936
HeidiSQL 10.2.0.5599DEFAULT build. NO mods or custom changes from the original install.
No updates were applied (updates are set to manual on this server). I have since applied Windows updates in the hopes of a fix.
There is a 12.7 update for Heidi but i am not applying that since everything worked as of yesterday when everything was fine.
I have imaged close to 100 machines over the past few days (this system works great!).
This morning i jump in and see that my web UI has a "Could Not Determine Database Version" notice. i tried to login and got "Unknown Error Obtaining Token". I tried to image a machine (on demand task) and it says my login info is invalid....The log shows that around 1AM TODAY it lost its ability to GetAllVersionInfo.
Toems API log had no new events
-
According to log, some of the files have gone missing? Do you have antivirus installed on this? I would apply the 1.5.6 update, not the full install, which should restore the missing files.
-
@theopenem_admin Yes there is Anti virus. I was worried that might be an issue. Just the 1.5.6 installer and do a "repair"?
-
It's the 1.5.6 update installer, not the full one. It's not a repair.
-
Found the culprit. I'll restore files and see if that has me working again! Good Grief.
-
Yea unfortunately some of the impersonation code triggers the antivirus even though it's the actual function of the software.
-
@theopenem_admin Problem Resolved Thank you. AT least this is here now for others to see if needed!
