ApiRequest Error
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If it shows up in the toems ui, it seems that it should already be authorized, unless you changed any keys or certs after. Did you manually pull the inventory or create an inventory policy?
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Pulled the inventory manually. Can I delete the computer and run the inventory again? No changes to certs or keys. Fresh install.
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Put the client into debug mode.
Toec.exe --logLevel DEBUGrestart the service and attach the log.
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@theopenem_admin ok. Let me figure out how to do that. Thank you.
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Also after running the command for log DEBUG I get the following response back.
Unhandled Exception: System.NullReferenceException: Object reference not set to an instance of an object.
at Toec.Program.Main(String[] args) -
the command is case sensitive. Also make sure you have installed the certs on the server and the time is correct on both the server and client.
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Here is the service log after getting the DEBUG command right. Certs are installed on server and timezone and time are the same on both the client and server.
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Post the server log too. In your toec api web.config, about 2/3 down find level value="INFO", change it to DEBUG. Restart the client. Post the client api log from c:\program files\theopenem\Toec-API\private\logs
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ERROR Toems_Service.Entity.ServiceCertificate Could Not Validate Certificate: CN=fd03da6e-6f72-42ec-a7e3-17c1701fb124, O=Nampa Christian Schools
2021-06-07 13:59:54,107 [59] ERROR Toems_Service.Entity.ServiceCertificate A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.This is what was in the ClientAPI log.. over and over. Looks like a cert error. Weird. I installed both the certs.
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verify the ca and intermediate are installed in the correct location and trusted. Did you install on win10 or server?
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@theopenem_admin Server 2012R2
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Got it.. Deleted the certs and installed them again. Now it's working. Now to go to create my first image.. Thank you!