Clients reporting in but say disconnected and will not run inventory or checkin. see logs
-
-
@daodio2 said in Clients reporting in but say disconnected and will not run inventory or checkin. see logs:
can someone help me with this. This happens when I reach more than 13 nodes on there toems server.
-
Are you using a server OS?
-
@theopenem_admin no windows 11 enterprise on a domain.
-
That's your problem.
-
@daodio2 I've been testing it because we might adopt it here, im working out the kinks. I now a server os is optimal but I do not have access yet. What shopuld my specs be If I have 300 to 800 devices on the toems server. I only have 13 connected with the toec client isntalled.
-
@daodio2 whats the max I can have on a standard OS>
-
A non server OS will only allow around 10 connections regardless of your specs. Have you read the getting started docs?
-
@daodio2 said in Clients reporting in but say disconnected and will not run inventory or checkin. see logs:
@daodio2 whats the max I can have on a standard OS>
BTW it works great on AZURE, thats why im testing it.
-
@theopenem_admin said in Clients reporting in but say disconnected and will not run inventory or checkin. see logs:
A non server OS will only allow around 10 connections regardless of your specs. Have you read the getting started docs?
yes I have... but my workstation is sluggish when im on the toems, thats why I ask. I have 32gb ram Core i3 gen 10 processcor.
-
You should be able to manage a least 1000 with 32Gb of RAM. Processor doesn't really matter that much and a nice storage array if you are imaging.
-
@theopenem_admin said in Clients reporting in but say disconnected and will not run inventory or checkin. see logs:
You should be able to manage a least 1000 with 32Gb of RAM. Processor doesn't really matter that much and a nice storage array if you are imaging.
So the issue os the OS version. You 1000 with 32GB RAM. with good response ?
-
Yes, I've run 1000 clients with 16Gb of RAM without issue. Your non server os will basically stop responding and act like it's frozen by an artificial limit imposed by Windows, completely unrelated to Toems.
-
@theopenem_admin said in Clients reporting in but say disconnected and will not run inventory or checkin. see logs:
Yes, I've run 1000 clients with 16Gb of RAM without issue. Your non server os will basically stop responding and act like it's frozen by an artificial limit imposed by Windows, completely unrelated to Toems.
thanks for your help. BTW I work for a large school district and would like to speak with you. If this gets implemented district wide they might want support option. Let me know if your interested
-
Now I'm having the same issue on my vmware server 2019. I exported it from my house. I changed the IP settings on the sever to organization I can browse the server. This is the client error im getting.
2023-12-12 10:39:53,313 INFO [7] Host - Starting Toec Service
2023-12-12 10:39:53,832 INFO [4] ServiceInitialize - Toec Version: 1.5.4.0
2023-12-12 10:39:57,754 INFO [4] ServiceInitialize - Verifying Installation ID
2023-12-12 10:39:57,759 INFO [4] ServiceInitialize - Provision Status: 0
2023-12-12 10:39:57,760 INFO [4] ServiceInitialize - Installation ID: 7f14fbb6-60b9-437e-8fba-0c27ac7de0f7
2023-12-12 10:39:57,761 INFO [4] ServiceInitialize - Verification Complete
2023-12-12 10:39:58,179 INFO [4] ServiceInitialize - Threshold Window Enabled. Delaying For 50 Seconds.
2023-12-12 10:40:48,209 INFO [4] ServiceProvision - Verifying Client Provision Status
2023-12-12 10:40:48,258 INFO [4] ServiceProvision - Verification Complete
2023-12-12 10:40:48,586 INFO [4] ServiceAD - AD Computer Guid: 88780d1b-1469-4a92-83ba-c210e2256c26
2023-12-12 10:40:51,679 ERROR [4] ApiRequest - The Request Was Unauthorized ProvisionedComm/Provision/ConfirmProvisionRequest/
2023-12-12 10:41:21,772 ERROR [4] ApiRequest - The Request Was Unauthorized ProvisionedComm/Provision/ConfirmProvisionRequest/
2023-12-12 10:41:51,842 ERROR [4] ApiRequest - The Request Was Unauthorized ProvisionedComm/Provision/ConfirmProvisionRequest/
2023-12-12 10:42:21,918 ERROR [4] ApiRequest - The Request Was Unauthorized ProvisionedComm/Provision/ConfirmProvisionRequest/
2023-12-12 10:42:52,023 ERROR [4] ApiRequest - The Request Was Unauthorized ProvisionedComm/Provision/ConfirmProvisionRequest/ -
@daodio2 Hi
You need to approve your server/workstation.
In Computers / Approval Requests -
I have provisioning disabled for new client's, The clients popup but nothing else. If i request a status it tells me its disconnected.
-
@daodio2 said in Clients reporting in but say disconnected and will not run inventory or checkin. see logs:
I have provisioning disabled for new client's, The clients popup but nothing else. If i request a status it tells me its disconnected.
-
@daodio2 said in Clients reporting in but say disconnected and will not run inventory or checkin. see logs:
I have provisioning disabled for new client's, The clients popup but nothing else. If i request a status it tells me its disconnected.
-
@daodio2 Hi,
Can you give me a recap
I can't understand your problem.