You need to use a script module:
https://docs.theopenem.com/ui/modules/script/script.html

Is remote control planned?
Or the possibility of associating a third party tool.
As I see the information => Remote Access ID:

Hello,
It would be nice to have a self-service portal for users.
With a notion of public application and others subject to approval.
Thank you

Great news again
So frankly, you've been working like crazy.
I can't wait to test
thank you

@amaury In this case, download and test before uploading to the server.

@amaury Let TheOpenEM download the msi file.

@amaury Does running this command msiexec.exe /i "C:\Program Files\Toec\AppData\95d39e86-2601-48b0-9a9f-75e12d5a5570\MicrosoftEdgeEnterpriseX64.msi" manually work?

@amaury see: https://help.pdq.com/hc/en-us/articles/220530887-MSI-Cannot-Open-File-Error-1620

Hi
The Toec client must be installed.
It uses the system account
Otherwise look at the log file in C:\Program Files\Toec\logs\service.log

@chavi Thank you Chavi for your reply.
I successfully installed my config on my new server.
The problem was the mysql export.

@chavi and @theopenem_admin I forgot to specify when importing on the new server, I got the error set --binary-mode to 1 and to solve the problem I saved the sql file in utf8.
Maybe that's the problem - any ideas?

@theopenem_admin
I recovered the dbencryption key from the old server.
And for the database dump I used the following parameters:
--events --routines --triggers
And I also retrieved the ComServerUniqueId of the old server.

@chavi and @theopenem_admin Hi,
If I export from the Web UI of the new server.
It generates a bad certificate.
So I imported the certificates from the old server.
Certificate.txt

@theopenem_admin Yes, I have exported the certificates from my old server.
And I installed them on the new server which has the same name and ip address.