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    Posts made by Cycy

    • RE: Windows Defender Trojan virus

      @theopenem_admin Yes, I know I have the same problem with them at work.

      posted in Support
      C
      Cycy
    • RE: Windows Defender Trojan virus

      @theopenem_admin said in Windows Defender Trojan virus:

      Since Theopenem executes code that essentially provides full control over the system via the client most anti-virus is detecting it as a virus. The only option is to add exceptions to your antivirus for c:\program files\toec

      Ok no other choice?
      I guess Microsoft doesn't want to certify this DLL
      In any case, thanks for the quick reply đŸ™‚ .

      posted in Support
      C
      Cycy
    • Windows Defender Trojan virus

      Hi,
      Since today windows defender detects toec-services.dll as a trojan virus.
      I have the case on several PCs!!!!
      2025-05-12 16-09-37.png

      posted in Support
      C
      Cycy
    • RE: Deploying application

      @amaury In this case, download and test before uploading to the server.

      posted in Support
      C
      Cycy
    • RE: Deploying application

      @amaury Let TheOpenEM download the msi file.

      posted in Support
      C
      Cycy
    • RE: Deploying application

      @amaury Does running this command msiexec.exe /i "C:\Program Files\Toec\AppData\95d39e86-2601-48b0-9a9f-75e12d5a5570\MicrosoftEdgeEnterpriseX64.msi" manually work?

      posted in Support
      C
      Cycy
    • RE: Deploying application

      @amaury see: https://help.pdq.com/hc/en-us/articles/220530887-MSI-Cannot-Open-File-Error-1620

      posted in Support
      C
      Cycy
    • RE: Deploying application

      Hi
      The Toec client must be installed.
      It uses the system account
      Otherwise look at the log file in C:\Program Files\Toec\logs\service.log

      posted in Support
      C
      Cycy
    • RE: Problem with Toec Client export

      @chavi Thank you Chavi for your reply.
      I successfully installed my config on my new server.
      The problem was the mysql export.

      posted in Support
      C
      Cycy
    • RE: Problem with Toec Client export

      @chavi and @theopenem_admin I forgot to specify when importing on the new server, I got the error set --binary-mode to 1 and to solve the problem I saved the sql file in utf8.
      Maybe that's the problem - any ideas?

      posted in Support
      C
      Cycy
    • RE: Problem with Toec Client export

      @theopenem_admin
      I recovered the dbencryption key from the old server.
      And for the database dump I used the following parameters:
      --events --routines --triggers
      And I also retrieved the ComServerUniqueId of the old server.

      posted in Support
      C
      Cycy
    • RE: Problem with Toec Client export

      @chavi and @theopenem_admin Hi,
      If I export from the Web UI of the new server.
      It generates a bad certificate.
      So I imported the certificates from the old server.
      Certificate.txt

      posted in Support
      C
      Cycy
    • RE: Problem with Toec Client export

      @theopenem_admin Yes, I have exported the certificates from my old server.
      And I installed them on the new server which has the same name and ip address.

      posted in Support
      C
      Cycy
    • RE: Problem with Toec Client export

      @theopenem_admin Thank you for your reply.
      I have followed the steps but in ClientApi.log I have the following error:
      2024-07-01 15:49:21,490 [9] ERROR Toems_Service.Entity.ServiceCertificate Could Not Validate Certificate: CN=24cd4c16-8bab-4e21-9ff7-dda7531a4df7, O=Casa Corp
      2024-07-01 15:49:21,490 [9] ERROR Toems_Service.Entity.ServiceCertificate Could not find the required object.

      posted in Support
      C
      Cycy
    • RE: Problem with Toec Client export

      @chavi and @theopenem_admin Hi
      I would like to try this procedure to change to a newer server.
      But without having to reinstall the client on the workstations.
      Many of my workstations are outside the network.
      Maybe an idea
      Thanks

      posted in Support
      C
      Cycy
    • RE: Winget import

      @theopenem_admin Thanks, that would be great.

      posted in Support
      C
      Cycy
    • RE: Winget import

      @theopenem_admin Too bad I'll have to change my machine.
      This is the machine where I installed the very first version of TheOpenEM 1.1.
      Now I have to figure out how to migrate from one machine to another.
      Thanks again for your answers.

      posted in Support
      C
      Cycy
    • RE: Winget import

      @theopenem_admin Yes, my VM is on hard disks.
      For the moment, extraction is at letter R.
      Once the extraction is complete, is it possible to launch the import manually?

      posted in Support
      C
      Cycy
    • RE: Winget import

      @theopenem_admin
      Yes, there is data.
      But I think my VM is slow to extract files.

       Répertoire de C:\Program Files\Theopenem\Toems-API\private\winget_manifests\winget-pkgs-master\manifests
      
      29/01/2024  14:54    <DIR>          .
      29/01/2024  14:54    <DIR>          ..
      29/01/2024  13:51    <DIR>          0
      29/01/2024  13:51    <DIR>          1
      29/01/2024  13:51    <DIR>          2
      29/01/2024  13:52    <DIR>          3
      29/01/2024  13:52    <DIR>          4
      29/01/2024  13:52    <DIR>          5
      29/01/2024  13:52    <DIR>          6
      29/01/2024  13:52    <DIR>          7
      29/01/2024  13:52    <DIR>          8
      29/01/2024  13:59    <DIR>          a
      29/01/2024  14:07    <DIR>          b
      29/01/2024  14:13    <DIR>          c
      29/01/2024  14:13    <DIR>          d
      29/01/2024  14:18    <DIR>          e
      29/01/2024  14:21    <DIR>          f
      29/01/2024  14:23    <DIR>          g
      29/01/2024  14:27    <DIR>          h
      29/01/2024  14:29    <DIR>          i
      29/01/2024  14:31    <DIR>          j
      29/01/2024  14:37    <DIR>          k
      29/01/2024  14:39    <DIR>          l
      29/01/2024  14:42    <DIR>          m
      29/01/2024  14:54    <DIR>          n
                     0 fichier(s)                0 octets
      

      The extraction is still not finished.

      posted in Support
      C
      Cycy
    • Winget import

      Hi,
      I have activated the Winget function.
      But when I run the winget update import, I get the following error:

      2024-01-29 13:50:03,771 [Worker #12] INFO  Toems_Service.Workflows.WinGetManifestImporter Starting Winget Manifest Import Process
      2024-01-29 13:50:03,817 [Worker #12] INFO  Toems_Service.Workflows.WinGetManifestImporter Downloading Updated Manifests
      2024-01-29 13:50:43,645 [Worker #12] INFO  Toems_Service.Workflows.WinGetManifestImporter Extracting Manifests
      2024-01-29 14:20:05,835 [Worker #11] INFO  Toems_Service.Workflows.WinGetManifestImporter Starting Winget Manifest Import Process
      2024-01-29 14:20:05,851 [Worker #11] INFO  Toems_Service.Workflows.WinGetManifestImporter Downloading Updated Manifests
      2024-01-29 14:20:07,397 [Worker #11] INFO  Toems_Service.Workflows.WinGetManifestImporter Could not download manifests
      2024-01-29 14:20:07,770 [Worker #11] ERROR Toems_Service.Workflows.WinGetManifestImporter System.Net.WebException: Une exception s'est produite lors d'une requ.te WebClient. ---> System.IO.IOException: Le processus ne peut pas acc.der au fichier 'C:\Program Files\Theopenem\Toems-API\private\winget_manifests\master.zip', car il est en cours d'utilisation par un autre processus.
         . System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
         . System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
         . System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
         . System.Net.WebClient.DownloadFile(Uri address, String fileName)
         --- Fin de la trace de la pile d'exception interne ---
         . System.Net.WebClient.DownloadFile(Uri address, String fileName)
         . Toems_Service.Workflows.WinGetManifestImporter.DownloadManifests()
      
      

      No import completed successfully.
      Thanks for your help

      posted in Support
      C
      Cycy