Service toec crash



  • after a few seconds the service toec crashes.
    It seems to be a date format problem.
    The toec client is installed on French Windows 10 (1709, 1803, 1903).
    extract of the event handler in copy
    .Net Runtime Error.log
    Application Error Toec.log
    Thank you for your help.



  • I just did the test with a W10 Pro N 1909 US version and it works perfectly.
    So it's a regional problem.
    If you need a log to be able to correct it, just tell me.



  • Thanks for the info. Can you set the Toec log level to debug?

    Toec.exe --logLevel DEBUG
    

    From program files\toec

    Restart the service, then attach the service.log file from program files\toec\logs



  • Here's the log file.
    For your information I did the following manipulations:
    toec --resetFull
    After uninstalling the toec client + deleting the toec directory in program files and programdata
    reboot and installation of the toec client
    It's been working ever since.
    Thank you
    service.log