Welcome to the community forums for Theopenem. You are encouraged to not only ask questions but help others as well. If you have found Theopenem helpful in any way please consider purchasing a support contract. A support contract ensures the continued development of Theopenem as well as guaranteed responses to your questions in our helpdesk ticketing system.

Toems-API Keepalive Task Scheduler error

Support
Log in to reply
  • T

    Hi,

    I just noticed this task which has been failing (from the looks of it). Not sure if it has any impact on the performance of the app. I scrolled all the way to the bottom of the history list and it's the same error for all events.
    If it has, can you suggest anything I could do to fix this?

    e613fb37-3e4b-42a1-a99d-8480df34b16c-image.png

    Thank you.

    0
  • T

    It's not a big deal. It just tries to keep the service up and running to respond faster to clients. It's probably something with the password. You should see that service runs as a specific user. Try resetting the password for that user and then update the user on the service.

    T 1 Reply 0
  • T

    @theopenem_admin Thank you for the suggestion. Changing the password fixed it for me.
    I just wasn't sure if that account was linked to anything else and needed the password it was initially created with. Thanks again for the help.

    0